Frequently Asked Questions

Everything you need to know about shopping with Hang Ten.

How long does shipping typically take?

Standard shipping usually takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.

What is your return policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Return shipping is free for all domestic orders.

How do I know which size to order?

Each product page features a detailed size guide. We recommend measuring a similar garment you own to compare against our specifications for the best fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay.

Can I track my order once it has shipped?

Yes, as soon as your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery progress.

Are your materials sustainably sourced?

At Hang Ten, we are committed to the coast. We prioritize organic cotton and recycled polyester in our collections to reduce our environmental footprint.